AU Small Finance Bank Head Office Details & Contact Info
When it comes to financial services in India, AU Small Finance Bank has emerged as a trusted name. From personalized banking solutions to convenient digital services, the bank has grown rapidly across the country. For customers and businesses looking for direct support, knowing the AU Small Finance Bank head office details and contact information is essential. This article provides a comprehensive guide on the head office location, contact numbers, key executives, and additional information to help you reach the bank easily.
Introduction to AU Small Finance Bank
Founded in 1996 as a vehicle financing company, AU Small Finance Bank became a scheduled bank in 2017. Headquartered in Jaipur, Rajasthan, the bank focuses on inclusive banking services. It offers savings accounts, current accounts, loans, deposits, and digital banking solutions for urban and rural customers.
The AU Small Finance Bank head office acts as the central hub for policy decisions, customer grievance resolution, and strategic initiatives. Whether you are an investor, a corporate client, or a retail customer, knowing how to reach the head office ensures efficient service.
AU Small Finance Bank Head Office Location
Head Office Address
The head office of AU Small Finance Bank is strategically located in Jaipur, the capital city of Rajasthan. This central location ensures smooth coordination with regional branches and regulatory authorities.
How to Reach the Head Office
The head office is well connected by road, rail, and air. Jaipur International Airport is the nearest airport, and Jaipur Railway Station is within easy commuting distance. Local transportation options like taxis and auto-rickshaws provide convenient access.
Visiting the head office may be necessary for business banking inquiries, escalated customer complaints, or corporate partnerships. Make sure to schedule appointments when needed.
Contact Information of AU Small Finance Bank Head Office
Phone Numbers
The head office maintains dedicated phone lines to address various customer queries, including account management, loan inquiries, and corporate banking. Calling the head office ensures you reach the right department quickly.
Email Support
Customers and businesses can reach the bank via email for detailed inquiries. Email communication is ideal for sending documents, formal complaints, or official correspondence.
Customer Service
While most banking needs can be handled at local branches, the head office provides centralized support for complaints, feedback, and executive-level queries. This ensures that complex issues receive prompt attention.
Key Executives at AU Small Finance Bank Head Office
Leadership Team
The head office hosts top management, including the CEO, CFO, and other senior executives. These leaders oversee strategic planning, compliance, financial management, and operational excellence.
Departments at the Head Office
- Corporate Banking
- Retail Banking
- Compliance & Legal
- Risk Management
- Human Resources
- Technology & Digital Banking
Each department is equipped to handle specialized queries. Knowing the right department can save time when contacting the bank.
Services Provided at the Head Office
Corporate & Institutional Services
Businesses often need direct access to the head office for bulk transactions, loan negotiations, or partnership opportunities. The head office manages institutional accounts and specialized financial services.
Escalation & Grievance Handling
If branch-level support does not resolve an issue, the head office offers escalation mechanisms. Customers can expect timely resolution of complaints related to accounts, loans, and transactions.
Investor Relations
Shareholders and potential investors can contact the head office for information about financial reports, stock performance, and annual general meetings.
Digital Banking Support
The head office also manages backend digital banking services. Customers can inquire about internet banking, mobile apps, and digital transaction issues.
Visiting AU Small Finance Bank Head Office
Important Tips for Visitors
- Carry valid identification documents.
- Confirm office hours before visiting.
- Schedule appointments for executive meetings.
- Follow security protocols at the entrance.
Visiting the head office ensures your requests are addressed directly by the responsible authorities.
Why Knowing the Head Office Details Matters
Efficient Problem Resolution
Directly contacting the AU Small Finance Bank head office speeds up grievance redressal and ensures accurate information.
Access to Corporate Services
For large businesses, partnerships, or high-value transactions, head office support is often required.
Investor Confidence
Investors feel reassured when they have direct access to the bank’s head office for official communication.
The AU Small Finance Bank head office in Jaipur is the central point for all major operations, customer support, and corporate communication. Whether you are a retail customer, a corporate client, or an investor, knowing the head office details ensures smooth banking experiences.
If you have pending inquiries, complaints, or investment questions, contact the head office directly today to get expert support. Accessing the right department at the head office can save time and provide prompt solutions.
FAQ (Frequently Asked Questions)
Where is the AU Small Finance Bank head office located?
The head office is in Jaipur, Rajasthan, and serves as the central hub for all major banking operations.
How can I contact AU Small Finance Bank head office?
You can reach the head office via dedicated phone lines or email for detailed inquiries.
What services are offered at the head office?
The head office handles corporate banking, grievance escalation, investor relations, and digital banking support.
Can I visit the AU Small Finance Bank head office for personal banking issues?
Yes, but it’s recommended to schedule an appointment for smooth service.
Who are the key executives at the AU Small Finance Bank head office?
The office hosts the CEO, CFO, and senior management overseeing various banking departments.



